Q&A
Frequently Asked Questions
What is Spray B4UGO?
Spray B4UGO is an Australian-owned fragrance brand offering premium Signature Fragrance Mists and luxury-inspired perfumes at affordable prices.
We proudly ship Australia-wide and offer local pickup from Spring Farm, NSW.
What products do you sell?
We currently offer:
- Signature Fragrance Mists
- Inspired Scents (Luxury-Inspired Perfumes)
- 10mL perfume testers
We're always expanding our range with exciting new fragrances.
What are Signature Fragrance Mists?
Our Signature Fragrance Mists are designed to freshen your:
- Home
- Bathroom
- Office
- Car
They provide a long-lasting fragrance and are not intended for use on the body or skin.
What are Inspired Scents?
Inspired Scents are luxury-inspired perfumes created to capture the essence of popular designer fragrances without the designer price tag.
They are made for everyday wear and are designed to provide a long-lasting fragrance experience.
Are your perfumes genuine designer fragrances?
No.
Our Inspired Scents are independently created and are inspired by popular fragrances. They are not affiliated with, endorsed by, manufactured by or associated with any designer brand or trademark owner.
What ingredients do you use?
We use high-quality fragrance oils and premium fragrance bases sourced from trusted Australian suppliers.
Our products are formulated using carefully selected ingredients suitable for their intended use, with individual ingredient information available on each product label.
Are your fragrance oils IFRA compliant?
Yes.
Our fragrance oils are sourced from Australian suppliers that provide IFRA (International Fragrance Association) documentation. We formulate our products within the recommended usage guidelines for their intended purpose.
Are your products safe to use?
Yes.
When used as directed, our products are safe for their intended purpose.
Please read all labels and safety instructions before use.
Are Signature Fragrance Mists body safe?
No.
Our Signature Fragrance Mists are designed for use in your home, bathroom, office and car only.
They should not be sprayed directly onto the body or skin.
Are Inspired Scents body safe?
Yes.
Our Inspired Scents are perfumes designed for use on the body.
Avoid contact with your eyes, broken or irritated skin. If irritation occurs, discontinue use immediately.
Do your perfumes contain alcohol?
Yes.
Our Inspired Scents are made using a premium perfume base that contains alcohol to help provide excellent fragrance performance and longevity.
Please refer to each product label for the full ingredient list.
Why does the colour of my fragrance vary slightly?
Some fragrance oils naturally vary in colour from batch to batch due to the raw materials used.
This is completely normal and does not affect the fragrance's quality or performance.
Will every bottle smell exactly the same?
We strive for consistency across every batch. However, slight variations may occur due to natural fragrance ingredients supplied by our manufacturers.
These minor differences are normal and do not affect the overall quality of the product.
How long do your fragrances last?
Longevity varies depending on the fragrance, environment and individual use.
Our products are designed to provide a long-lasting fragrance when used as directed.
How should I store my products?
To maintain the quality of your fragrance:
- Store in a cool, dry place.
- Keep away from direct sunlight.
- Keep bottles tightly closed when not in use.
- Keep out of reach of children and pets.
Can I spray the Fragrance Mist on furniture or fabrics?
Our Signature Fragrance Mists are designed to freshen the air and enclosed spaces.
If spraying near fabrics or furnishings, always test on a small, inconspicuous area first, as some materials may react to fragrance oils.
Are your products tested on animals?
Spray B4UGO does not test its finished products on animals.
Where do you ship?
We proudly ship Australia-wide.
Shipping costs are calculated at checkout based on your location and order size.
Do you offer local pickup?
Yes.
Local pickup is available from: Spring Farm, NSW 2570
Pickup is by appointment only. We'll contact you when your order is ready for collection.
How long does shipping take?
Orders are generally processed within 1–3 business days.
Estimated delivery times:
- NSW: 1–3 business days
- VIC & QLD: 2–5 business days
- SA, WA, TAS & NT: 3–7 business days
Delivery times are estimates only.
Can I return my order?
We accept returns for faulty or damaged items in accordance with Australian Consumer Law.
Due to hygiene and safety reasons, we cannot accept returns or exchanges for change of mind on opened products.
Please refer to our Returns Policy for more information.
How can I contact Spray B4UGO?
If you have any questions, we'd love to hear from you.